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Arrival Information

All incoming exchange students should fill in their arrival details to the Arrival Form by the 31 July 2020 at the latest . The pick up service (see below) will be arranged based on the information, if you arrive during the pick-up days 17-18 August 2020. However due to the situation with Covid-19 we can´t guarantee that this service will be available in autumn 2020

Pick-up Service

Volunteer Haaga-Helia student tutors from ESN-HELGA pick up new incoming exchange students from the Helsinki-Vantaa airport or the central railway station in Helsinki, and take them to their apartment by using public transportation. The pick-up dates are mentioned under Important Dates. Please note that the pick-up service is available only on those dates from 9.00 to 23.00. Students who wish to use the pick-up service have to specifically mention this in their arrival form (see above). If you have any questions regarding your pick-up, please contact ESN-HELGA directly (


Haaga-Helia International Services will arrange an orientation for all new incoming exchange students before the beginning of courses. The orientation dates are available under Important Dates. Students should make travel arrangements accordingly.

It is mandatory for every exchange student to participate in the orientation days because it will give students essential information on various practical matters such as studies, housing and living in Finland. It is also a great possibility to meet other exchange students and ESN-HELGA also organises evening programme during the orientation days. 

Student Tutor Programme

Each exchange student will have a student tutor at Haaga-Helia. ESN-HELGA coordinates the tutoring activities at Haaga-Helia. ESN-HELGA tutors are volunteer degree students of Haaga-Helia who give supports to exchange students, particularly in the beginning of their exchange period. A tutor’s most important task is to be an exchange student’s friend and help with all of the practicalities involved in moving to a new country. Tutors pick up exchange students from the airport, take them to their apartments, help them after arrival with different arrival formalities and introduce them to life in Finland.

Your tutor should contact you by e-mail before your arrival. If you have not heard from your tutor one month before the beginning of the semester, please contact ESN HELGA’s tutor coordinator (